Shipping Policy

At UrbanMart, we aim to deliver your orders quickly and securely. Please review our shipping terms below.

1. Processing Time

• Orders are processed within 1–2 business days after payment is confirmed.

• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Times

• Standard Shipping: 5–7 business days (Domestic)

• Express Shipping: 2–3 business days (Domestic)

• International Shipping: 7–14 business days (may vary based on customs clearance)

Delivery times are estimates and may vary due to factors beyond our control.

3. Shipping Rates

• Shipping rates are calculated at checkout based on weight, dimensions, and delivery location.

• Free shipping is available on domestic orders over $50.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.

• Tracking information may take up to 24 hours to update.

5. International Shipping

• Customers are responsible for any customs duties, taxes, or import fees applicable in their country.

• UrbanMart is not responsible for delays due to customs clearance.

6. Delayed or Lost Shipments

• If your order is delayed or lost, contact our support team. We will work with the courier to resolve the issue.

• Claims for lost shipments must be submitted within 14 days of the expected delivery date.

7. Incorrect Address

• Please ensure your shipping address is correct at checkout. UrbanMart is not responsible for orders delivered to an incorrect address provided by the customer.

Contact Us:
Email: [email protected]
Phone: +1 (555) 123-4567
Address: 123 Market Street, New York, NY, USA