Privacy Policy

Effective Date: 12 August 2025

At Fresh Basket, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with us, whether in-store or online.

1. Information We Collect

We may collect:

Personal details such as name, email address, phone number, and delivery address.
Purchase information including items bought, payment method, and order history.
Website usage data such as pages visited, time spent, and device details (via cookies).

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Provide customer support.
Send updates, promotions, and offers (if you opt in).
Improve our services and website experience.

3. Sharing Your Information

We do not sell your personal data. We may share it with:

Service providers (delivery partners, payment processors) for fulfilling orders.
Legal authorities if required by law.

4. Data Security

We use secure systems and encryption to protect your personal data. However, no method of transmission or storage is 100% secure.

5. Your Rights

You can request to:

Access the information we hold about you.
Correct inaccuracies in your personal data.
Delete your personal data, subject to legal or operational requirements.

6. Cookies

Our website uses cookies to improve your experience. You can manage or disable cookies in your browser settings.

7. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on our website.

8. Contact Us

If you have any questions or requests regarding this policy, please contact:
Email: [email protected]
Phone: +91 98765 43210
Address: 123 Market Road, Greenfield, Mumbai, Maharashtra 400001, India